Welcome to Field Street Surgery.
Changes due to Covid-19
Whilst further lockdown restrictions are lifted from Monday July 19th you will still need to wear a face covering when entering the surgery.
We are doing telephone triage appointments only. If there is a problem that needs a face to face appointment the GP will ask you to come in.
This also means there will be no face to face appointments available to be booked online.
The waiting room will still be set out for safe social distancing, well ventilated with hand sanitiser for your safety.
The clinicians are wearing PPE for their protection and yours.
We ask you not to attend the surgery if you have any Covid-19 symptoms and to come at your appointment time so there are few patients in the waiting area.
NHS open for business campaign click here for more information about Covid-19
We have a patient list of more than 2,500, covering Shepshed, Long Whatton, Thringstone, Charley Knoll, & Oaks in Charnwood.
We value core values. Our core values as a practice are to treat our patients with care, kindness and respect in a relaxed, friendly environment. Our aim is to deliver a high level of patient centred care.
The central hub is at Charnwood Borough Council Offices in Loughborough.
If you are 18 and over and have not had a Covid vaccination, please call the surgery and we will book one for you.
COVID VACCINATION CERTIFICATION
Covid Vaccination Status – NHS App
From 17 May 2021, people in England who have had a full course of the COVID-19 vaccine will be able to demonstrate their COVID-19 vaccination status for international travel. A full course is currently two doses of any approved vaccine. People can prove their vaccination status:
• in the NHS App
• through nhs.uk (from 17 May 2021)
• by ringing 119 to get a letter
People are being asked not to contact their GP practice. Practices can encourage patients to download the NHS App or call 119, and signpost patients to more information.
General Practice Opening Hours
Monday-Friday (exc Thursday)
Doctors' Surgery Times
Afternoon (Mon, Tues, Weds, Fri)
Nurse Surgery Times
Morning (Mon, Tues, Wed) 9.00-11-45
Morning (Thurs, Fri) 9.00-11.45
Afternoon (Mon, Tues, Weds) 2.00-5.00
Afternoon (Fri) 1.30-3.30
Afternoon (Thurs) Closed
Are you a carer? do you need advice or support? Click on the VASL button for information.
Please let us know if you are a carer so we can update the system.
We have information in the surgery and on notice boards
We are taking on new patients.
Please come into the surgery for registration forms. When they have been completed please return with 2 forms of ID, something with a photo on and a utility bill with your current address.
It is currently taking up to 2 weeks to complete the registration process.
Dr Ghatora is unfortunately still not working in the surgery due to being on compassionate leave but he is working from home.
VitaMinds is your local NHS talking therapy service. Its a free service to access their support please call:0330 094 5595
or visit www.vitahealthgroup.co.uk/vitaminds
For contraception coil/implant service you can self-refer to:
Springfield Rd Health Centre
Leicester, LE2 3 BB
Lines open Mon-Fri I 8am-6.30pm
0116 225 6790
You can now contact the surgery online to tell us about your non emergency medical problem. Using online consultations allows us to quickly and safely decide on the best way to help you.
This is a national campaign to give people an idea of what staff in a doctors surgery face everyday.
It certainly isn't a new thing it has been happening for the 20+ years I have worked in the NHS however it is getting to be much more frequent.
We have a large number of understanding and kind patients at the surgery which we are grateful for.
Please remember we do our best to help in difficult times, please be kind to us.
Help us to plan our services by sharing your experiences
Over the last year, the impact of Covid-19 has meant that we have had to rapidly change our approach to delivering general practice services whilst keeping our patients and staff safe.
As such we are asking local residents to share their views and experiences of services provided at their local GP practice and local health centres by taking part in a short online survey.
The survey has been designed to help local health providers to understand what has been working well, and equally areas that could be improved upon particularly during the pandemic. It’s vital that we hear from patients, carers and service users to help inform the planning process as we emerge from lockdown restrictions.
To complete the survey click here: www.bit.ly/PrimaryCareLLR, the survey will be open until Monday 12 July 2021 and all responses are anonymous. For further information or support in completing the survey email: firstname.lastname@example.org.
We are looking to increase the membership of our Patient Participation Group (PPG).
The PPG is made up of volunteers and our Practice Manager to help strengthen the relationship between the practice and you, our patients. Your PPG contributes ideas, feedback and suggestions to improve patient experience. We would stress it is not the role of the PPG to deal with complaints against staff as this is covered by the NHS complaints procedures.
Would you like to have a meaningful input into improving the services you receive at your surgery? By joining the PPG, you will have a direct voice to influence decisions made by the surgery about patient services. If you are interested in finding out more information or joining the PPG, please contact our reception staff.
The PPG is open to all patients of Field Street Surgery. The group meets bi- monthly, so if you are willing to join the PPG, you would be made very welcome.