Save waiting in phone queues - book your appointment online



We use SystmOnline, letting you book your appointment online. 

 

Before using the service, you will need to register with the practice to create your account and receive your login details. Please ask reception for a registration letter., which will contain your access ID and PIN.

Please bring a form of identification with you to confirm your identity and allow us to register you.
 

Acceptable forms of ID include:

 

Photo ID:

  • Passport

  • Driving Licence
     

Proof of address (must be dated in the last four weeks)

  • Utility bill

  • Bank/mortgage statement

  • Rent agreement letter

  • Solicitors letter

Systmonline

If you have already registered, please click here and follow the instructions to book an appointment.

Book on-the-day appointments


Appointments for the same day can be booked from 8.30am. Please be aware that appointments can go very quickly - when all the appointments are taken, there will be a telephone message informing you of this.

The GP is able to triage calls over the telephone to help - if this is more convenient please ask at the time of booking.


Failure to attend an appointment


If a patient does not attend an appointment without notifying the practice, they will receive a letter regarding our policy on removal from our patient list. If this happens again, a further final warning letter is sent. On the third failure to attend, patients are removed from our patient list.

 

Home Visits


Home visits will only be made if a patient is unable to attend the surgery. Requests should be made before 11.00am - the Doctor will triage your call and ensure that a visit is necessary.
 

In these circumstances, be prepared to give as much information as possible, not forgetting your telephone number, and try to give some indication of the urgency of the visit.



 

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Field Street Surgery

 

Shepshed
Loughborough
Leicestershire

LE12 9AL​

 

Tel: 01509 601201

24 Hour Line: 01509 601600

Fax: 01509 651311

Register

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