Patient Information

General Information

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment, so that you can receive the best possible advice and care.

This information is only available to those involved in your care and you should never be asked for personal medical information by anyone not involved in your care.

You have a right to know what information we hold about you. If you would like to see your records, please contact the Practice Manager, who can organise this. There will be a charge for this service.

Policy on Confidentiality

In order to maintain confidentiality and prevent problems occurring we take the following precautions:

To release as little information as possible to anyone making enquiries about patients registered with the surgery. This may mean families as well as outside organisations. Written permission will need to be obtained from the patient for any sharing
If the patient is 15 or older, results will not be given out to anyone except the patient. Written consent will be required before results can be given to anyone else
Results of tests will be given to the patient only
In accordance with the Data Protection Act 1998 and guidance from Clinical Governance, we keep your records as up-to-date and as accurate as possible.